When will you open?
We will open to the public Wednesday June 17th. We will have a soft opening for members only starting Monday June 8th through Tuesday June 16th. Our hours will be 10:00am-5:00pm.
How can I purchase tickets?
Tickets can be purchased online by a timed ticketing system. You must purchase your tickets online at this time to be entered into the Zoo. Members still receive free admission but will need to make reservations through timed ticketing. Tickets can only be purchased two weeks in advance.
Are visitors required to wear a facial covering?
We strongly encourage wearing a mask during your visit at the Zoo for the safety of the animals, staff, and yourself. We will have masks for sale in our store kiosks starting June 17th. All Zoo employees are required to wear masks per the Governor’s order.
How is the Zoo sanitizing?
Restrooms will be sanitized three times a day for guests. Tables, chairs, benches and other shared areas will also be sanitized throughout the day by staff.
Will there be more places for my family to wash their hands?
We have added an additional handwashing station in the Barnyard area for your convenience. Additionally, you will find more hand sanitizing stations throughout the zoo.
Will the Train and Carousel be running?
Per Mandate from the State of Michigan and Governor’s orders, we are required to close down our train and carousel rides until we enter Stage 5 of the Coronavirus Recovery Plan. We are currently in Stage 4.
We are aware this is disappointing news, but the order was put in place with the safety of everyone in mind. The safety of our guests, staff and animals has been our top priority during this time and we will follow state mandate until Michigan feels it is safe to move forward.
Your favorite train and carousel will be back up and running when the state enters Stage 5 of recovery.
Thank you for your patience and understanding.
Are areas of the Zoo closed?
Because of high touch points, there are some areas of the Zoo that will be closed. These include the Rainforest Run Playground, Fossil Find, Underwater Viewing Cave, Conductor’s Tower Playscape, Train Depot, Aviary, Goat Yard, and Australian Walkabout (the observation deck is still open).
Is there a limited menu at the Café?
Yes, in our Train Whistle Café, we will not be selling popcorn. Pre-packaged food, beverages, hot-dogs, soft pretzels, ice cream and Dippin’ Dots will be available for purchase.
Is the Zoo Store open?
Our Gift Shop building will be closed to visitors. We will have a kiosk stationed near the Carousel selling plush, books, and other souvenirs. A second kiosk will be stationed outside the Train Depot selling zoo apparel, water bottles, and mugs.
Will gardeners be allowed to work on their gardens?
Yes, the gardeners will have access to their gardens during Zoo hours. Any questions regarding gardens please email email@example.com.
Are you still collecting enrichment for the animals?
Right now, we are accepting cardboard tubes and newspaper enrichment items.
Are you still accepting DART foam recycling?
Starting Monday, June 8th we will resume collecting Styrofoam. The collection bin will be located outside admission booth.
When you visit the Saginaw Children’s Zoo, you voluntarily assume all risks related to exposure to Covid-19.