Q: Does the membership run a calendar year (January thru December) or from the date of purchase?

A: A membership is good for one full year from the date of purchase.

Q:  May I put my membership on hold?

A:  No, memberships become active immediately upon purchase and cannot be suspended. 

Q: How many cards are included with my membership?

A: The Zoo issues two cards with each membership. You need only present one card at Admissions with photo I.D. to enter.

Q: Who can use my membership?

A: The named adults on the card- who live at the same address- may use a membership. If it's a family or grandparent membership, it also covers the number of their own children or grandchildren age 17 and under, as indicated on the membership card.  Adults must present a photo I.D. along with their membership card at the Admission booth.

Q: I have a membership with Add-A-Guest. Can a guest use my membership without me?

A: Add-a-Guest does not allow a non-member to come without the members named on the card. It does not allow a non-member to bring the member’s children or grandchildren. One of the adults named on the card must be present for a non-member guest to be covered. Add-a-Guest does not add a name to the member card; neither does it replace a member name on the member card. Add-a-Guest does not mean an adult in a different household can have their name listed on the card.

We do not allow more than one Add-a-Guest per membership.

Q: How can I replace a lost/stolen membership card?

A: A replacement card costs $3.  You may order with credit card by phone at (989) 759-1408 or visit the Admission Booth.  You will receive your replacement card via mail within three to four weeks.  You may visit the Zoo in the meantime by presenting your photo I.D. at the membership booth, where you will be issued a day pass.

Q: I am a single parent with one child. Can I purchase a Dual Membership instead of a Family Membership?

A: Dual membership is for two adults in the same household. It is not for an adult and a child. If an adult wants a membership that will cover them and one child, they need to sign up for Family (or Grandparents) for $75 or Individual Add-a-Guest for $60.

Q: If I forget to bring my membership card, can I still visit the Zoo for free?

A: Yes!  Just bring your photo I.D. to the Admissions booth to verify your status.  You will be issued a day pass valid for free admission for all those eligible under your membership category.  This day pass will also entitle you to a 10% discount in the Zoo Store as well as unlimited rides on the Train and Carousel.

Q: Why do I have to show a photo I.D. when I use my membership card to enter the Zoo?

A: To prevent misuse of membership cards, we require that one adult cardholder present photo I.D. upon entering the Zoo.  As a non-profit organization, we rely on membership dues for much of our support.  If memberships were shared by families and neighbors our revenue would be severely reduced.  We also want to protect our members should their cards be lost or stolen.  It is important that we keep the benefits of membership reserved for those who are supporting the Zoo through membership.

Q: Does my membership allow admission to other Zoos and Aquariums?

A: Over 150 other Zoos and Aquariums across the country reciprocate membership with Children's Zoo members. By showing your membership card and photo I.D., you will receive either free or discounted admission, and sometimes, other discounts as well. As reciprocating zoos reserve the right to change reciprocal status at any time, please call the zoo you plan to visit ahead of time to verify reciprocity.

Q: If I decide to join after my visit, can I apply the cost of my admission tickets towards my membership?

A: Yes, but you must purchase your membership on the same day that you paid admission. Please note that only those individuals covered by the level of membership you purchase will have their admissions applied to the cost of the membership.

Q:  Can a Family or Grandparent membership have Add-a-Guest and Add-a-Caregiver?

A:  Yes.  The caregiver will be able to bring the card without the other named adults, but the Add-a-Guest must accompany a named member on the card.

Q:  What is the difference between Add-a-Guest and Add-a-Caregiver?

A:  Add-a-Guest allows the named adults on the membership to bring one extra person, adult or child, each time they visit the Zoo; it does not allow the Add-a-Guest to visit without a named member on the membership.  It can be a different person each time since the guest is not named on the card.

Add-a-Caregiver is a named adult added to your membership who does not have to live in the same household as the other named adults.  Add-a-Caregiver may bring the membership without the other named adults and must show photo I.D. to visit the Zoo. 

Q:  Can a Caregiver bring a guest? 

A:  Yes.  The caregiver can bring one guest with them if the card has the Add-a-Guest option.  If the caregiver brings additional children or another adult and the membership does not have Add-a-Guest, all additional guests not covered on the membership or not covered by Add-a-Guest will need to pay admission and purchase ride tickets.

Q:  What if my caregiver changes during my membership?

A:  Add-a-Caregiver is non-transferrable. 

Did you know...?

  • Although the Zoo is open only part of the year, all of the animals stay
    at the Zoo year-round.

  • We've premiered a new improvement and/or exhibit every year since 1997.

  • Your annual membership donation helps us keep up with the costs of running
    the Zoo, which have increased with the fabulous growth we've accomplished.

These benefits are yours with a Zoo Membership!

  • Unlimited admission and train and carousel rides for 12 months from time of purchase.
  • Unlimited admission to over 150 other zoos – remember, some zoos are open year round, and you can get in at a discount or free.
  • Zoo newsletter and mailings throughout the year – we’ll tell you about upcoming events and theme days.
  • 10% discount on Zoo Store merchandise.
  • Discount on Zoo Camps – summer day camps for kids

Membership Categories:

Individual $40 – admits one adult

Dual $50 – admits two adults living at the same address

Family $75 – admits two adults living at the same address and their own children age 17 and under, infants through 11 months are free

Grandparent(s) $75 – admits two adults living at the same address and their own grandchildren age 17 and under; infants through 11 months are free

Peacock $125 – Family or Grandparents member benefits, plus Add-a-Guest

Penguin $250 – Family or Grandparents member benefits, plus Add-a-Guest

Roo $500 – Family or Grandparents member benefits, plus Add-a-Guest

Phoenix $1,000+ – Family or Grandparents member benefits, plus Add-a-Guest and a Zoo tour conducted by Zoo personnel; just contact us to schedule

Any of the above membership categories are available for purchase online.

Add-a-Guest $20 - Add-a-Guest provides free admission, train and carousel rides for one guest when added to any membership category above. You can bring any non-member guest with you each time you visit! Only one Add-a-Guest per membership. To purchase our Add-a-Guest option, contact the Zoo at 989-759-1408.

Add-a-Caregiver $30 - Add-a-Caregiver allows a named caregiver to take your children to the Zoo any time in the absence of the named members on the card.  The caregiver receives free admission, free rides on the train and carousel, and a 10% discount in the Zoo Store, just like the other members named on the card!  Add-a-Caregiver must present photo I.D. with the membership card to enter the Zoo.  Only one Add-a-Caregiver per membership.
To Add-a-Caregiver to your membership, contact the Zoo at 989-759-1408.

Unless indicated, your membership will be available for you to pick up on your next visit.  If you plan on visiting the Zoo within 2-3 weeks, we suggest you renew your membership at the admissions gate instead of renewing online. Renewing at the admission gate immediately provides you with a new temporary member card you can begin using that day.

Click here to purchase a Zoo Membership.




 

plan your visit

2014 Season 

Tortoise SilhouetteThe Children’s Zoo is open March 29th through October 11th.   Check out our new hours for the 2014 season!

 


Group Visits 

Alligator SilhouetteThe time to book your field trip or group visit is now. Groups of ten or more receive a special rate when the place a reservation. Visit our Field Trip/Group Visit page now.

 

Wild Time Birthdays 

Wolf Silhouette

Trying to find the perfect venue to hold your child’s birthday party?  Be a party animal at the Children's Zoo!   Visit our Wild Time Birthday Parties page for more information.

 

 

Garden with Tortoise Statues

Zoo Store

Zoo Store

The Zoo Store is full of fun and enriching items for children of all ages. Prices range from under $1.00 to $30.00. We feature an array of items including jewelry, books, clothing, hats, plush of all sizes and shapes, and sweet treats, to name a few.

We also carry convenience items to make your visit more enjoyable including AA and AAA batteries and sun block.

Children's Zoo Members receive 10% off on Zoo Store purchases.

Don’t forget to purchase Special Event Tickets, Bricks, Memberships, and Adopt-an-Animal sponsorships.

 

Concessions

Come and satisfy your hunger from an impressive list of hot food, snacks, and refreshments.

  • Train Whistle Café* is located near our train station. Our outdoor seating offers a variety of scenic views including the Forgotten Forest, the River Otters, the Butterfly House and much more!

We offer a variety of eating options, from a list of hot food, snacks and refreshments as well as some great lunch options. We also serve a variety of ice cream products.  There are also picnic areas available in the Zoo, so feel free to bring your own picnic lunch.  No glass containers please. 

*Please call 989-759-1408 to check hours of operation.  Snacks and drinks are always available in the Zoo Store.

Train Whistle Cafe

 Let us host your birthday party, retirement or office party, or family reunion
 Just call the Zoo Office for more information at 989-759-1408.

Welcome to the Children’s Zoo at Celebration Square. Come and satisfy your hunger from an impressive list of hot food, snacks, and refreshments.

  • Train Whistle Café* is located near our train station. Our outdoor seating offers a variety of scenic views including the Forgotten Forest, the River Otters, the Butterfly House and much more!

We offer a variety of eating options, from a list of hot food, snacks and refreshments as well as some great lunch options. We also serve a variety of ice cream products.  There are also picnic areas available in the Zoo, so feel free to bring your own picnic lunch.  No glass containers please. 

*Please call 989-759-1408 to check hours of operation.  Snacks and drinks are always available in the Zoo Store.

Let us host your birthday party,retirement or office party, or family reunion
Just call the Zoo Office for more information at 989-759-1408.

Train Whistle Cafe